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PropelAuth Incident History
Infrastructure Upgrades
Date: Sat, 20 Dec 2025 15:45:00 +0000
Type: Maintenance
Duration: 30 minutes
Affected Components: Authentication
- Dec 20, 16:15:06 GMT+0 - Completed - Maintenance has completed successfully.
- Dec 20, 15:45:00 GMT+0 - Identified - We're performing critical updates to our infrastructure. We will do our best to minimize downtime and don't expect it to take the full 30 minutes.
Infrastructure Upgrades
Date: Sat, 28 Dec 2025 21:00:00 +0000
Type: Maintenance
Duration: 1 hour
Affected Components: Authentication
- Dec 28, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully.
- Dec 28, 20:00:00 GMT+0 - Identified - We have planned infrastructure upgrades during this time. No downtime is anticipated.
- Dec 28, 20:00:01 GMT+0 - Identified - Maintenance is now in progress.
Increased Timeouts
Date: Fri, 25 Oct 2024 06:58:33 +0000
Type: Incident
Duration: 5 minutes
Affected Components: Authentication
- Oct 25, 07:02:00 GMT+0 - Resolved - This incident has been resolved.
- Oct 25, 06:58:33 GMT+0 - Investigating - We are currently investigating this incident.
Increased timeouts
Date: Fri, 25 Oct 2024 04:54:36 +0000
Type: Incident
Duration: 24 minutes
Affected Components: Authentication
- Oct 25, 04:54:36 GMT+0 - Investigating - We are currently investigating this incident.
- Oct 25, 05:12:12 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.
- Oct 25, 05:19:00 GMT+0 - Resolved - This incident has been resolved.
404s reported on some login pages
Date: Sun, 6 Oct 2024 22:45:06 +0000
Type: Incident
Duration: 8 minutes
Affected Components: Authentication
- Oct 6, 22:52:47 GMT+0 - Resolved - This incident has been resolved.
- Oct 6, 22:45:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.
Timeouts reported
Date: Tue, 17 Sep 2024 01:20:00 +0000
Type: Incident
Duration: 10 minutes
Affected Components: Authentication
- Sep 17, 01:30:00 GMT+0 - Resolved - This incident has been resolved.
- Sep 17, 01:20:00 GMT+0 - Investigating - We are currently investigating this incident.
Infrastructure Upgrade
Date: Tue, 17 Aug 2024 15:30:00 +0000
Type: Maintenance
Duration: 16 minutes
Affected Components: Authentication
- Aug 17, 15:30:01 GMT+0 - Identified - Maintenance is now in progress.
- Aug 17, 15:45:49 GMT+0 - Completed - Maintenance has completed successfully.
- Aug 17, 15:30:00 GMT+0 - Identified - We are going to be making some infrastructure upgrades. We anticipate that this will not be disruptive, but there may be a short period of failed requests.
Increased Error Rate
Date: Wed, 5 Jun 2024 05:27:00 +0000
Type: Incident
Duration: 7 minutes
Affected Components: Authentication
- Jun 5, 05:27:00 GMT+0 - Identified - .
- Jun 5, 05:34:00 GMT+0 - Resolved - This incident has been resolved.
- Jun 5, 05:32:00 GMT+0 - Monitoring - A fix has been implemented and we are monitoring.
Increased Timeouts
Date: Sun, 2 Jun 2024 03:00:00 +0000
Type: Incident
Duration: 37 minutes
Affected Components: Authentication
- Jun 2, 03:37:00 GMT+0 - Resolved - This incident has been resolved.
- Jun 2, 03:00:00 GMT+0 - Monitoring - Some APIs experienced intermittent timeouts. A fix is live, we are now monitoring. The issue should be resolved shortly.
Increased timeouts
Date: Mon, 5 Jun 2023 05:19:43 +0000
Type: Incident
Duration: 21 minutes
Affected Components: Authentication
- Jun 5, 05:19:43 GMT+0 - Investigating - We are currently investigating this incident.
- Jun 5, 05:40:26 GMT+0 - Resolved - This incident has been resolved.
We're seeing an increase in connection timeouts
Date: Thu, 17 Nov 2022 13:42:00 +0000
Type: Incident
Duration: 2 days and 8 hours
Affected Components: Authentication
- Nov 17, 13:42:00 GMT+0 - Resolved - This is resolved and we are no longer seeing connection timeouts.
- Nov 17, 13:24:00 GMT+0 - Identified - We have a fix identified and we are seeing a decrease in timeouts.
- Nov 17, 12:46:00 GMT+0 - Investigating - We are currently investigating this incident.