PropelAuth Incident History

Maintenance

Infrastructure Upgrades

Type: Maintenance
Duration: 30 minutes
Affected Components: Authentication
Dec 20, 15:45:00 GMT+0
Identified - We're performing critical updates to our infrastructure. We will do our best to minimize downtime and don't expect it to take the full 30 minutes.
Dec 20, 16:15:06 GMT+0
Completed - Maintenance has completed successfully.

Infrastructure Upgrades

Type: Maintenance
Duration: 1 hour
Affected Components: Authentication
Dec 28, 20:00:00 GMT+0
Identified - We have planned infrastructure upgrades during this time. No downtime is anticipated.
Dec 28, 20:00:01 GMT+0
Identified - Maintenance is now in progress.
Dec 28, 21:00:00 GMT+0
Completed - Maintenance has completed successfully.

Incidents

Increased Timeouts

Type: Incident
Duration: 5 minutes
Affected Components: Authentication
Oct 25, 06:58:33 GMT+0
Investigating - We are currently investigating this incident.
Oct 25, 07:02:00 GMT+0
Resolved - This incident has been resolved.

Increased Timeouts

Type: Incident
Duration: 24 minutes
Affected Components: Authentication
Oct 25, 04:54:36 GMT+0
Investigating - We are currently investigating this incident.
Oct 25, 05:12:12 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result.
Oct 25, 05:19:00 GMT+0
Resolved - This incident has been resolved.

404s Reported on Some Login Pages

Type: Incident
Duration: 8 minutes
Affected Components: Authentication
Oct 6, 22:45:06 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result.
Oct 6, 22:52:47 GMT+0
Resolved - This incident has been resolved.

Timeouts Reported

Type: Incident
Duration: 10 minutes
Affected Components: Authentication
Sep 17, 01:20:00 GMT+0
Investigating - We are currently investigating this incident.
Sep 17, 01:30:00 GMT+0
Resolved - This incident has been resolved.

Infrastructure Upgrade

Type: Maintenance
Duration: 16 minutes
Affected Components: Authentication
Aug 17, 15:30:00 GMT+0
Identified - Maintenance is now in progress.
Aug 17, 15:30:01 GMT+0
Identified - We are going to be making some infrastructure upgrades. We anticipate that this will not be disruptive, but there may be a short period of failed requests.
Aug 17, 15:45:49 GMT+0
Completed - Maintenance has completed successfully.

Increased Error Rate

Type: Incident
Duration: 7 minutes
Affected Components: Authentication
Jun 5, 05:27:00 GMT+0
Identified - .
Jun 5, 05:32:00 GMT+0
Monitoring - A fix has been implemented and we are monitoring.
Jun 5, 05:34:00 GMT+0
Resolved - This incident has been resolved.

Increased Timeouts

Type: Incident
Duration: 37 minutes
Affected Components: Authentication
Jun 2, 03:00:00 GMT+0
Monitoring - Some APIs experienced intermittent timeouts. A fix is live, we are now monitoring. The issue should be resolved shortly.
Jun 2, 03:37:00 GMT+0
Resolved - This incident has been resolved.

Increased Timeouts

Type: Incident
Duration: 21 minutes
Affected Components: Authentication
Jun 5, 05:19:43 GMT+0
Investigating - We are currently investigating this incident.
Jun 5, 05:40:26 GMT+0
Resolved - This incident has been resolved.

Increase in Connection Timeouts

Type: Incident
Duration: 2 days and 8 hours
Affected Components: Authentication
Nov 17, 13:24:00 GMT+0
Identified - We have a fix identified and we are seeing a decrease in timeouts.
Nov 17, 13:42:00 GMT+0
Resolved - This is resolved and we are no longer seeing connection timeouts.