# PropelAuth - Increased timeouts – Incident details

### Increased timeouts

**Resolved**

**Degraded performance**

**Started**: October 25, 2024  
**Lasted**: 24 minutes  
**Timeframe**: 12:54 AM to 1:19 AM GMT-4

### Affected

**Authentication**  
**Degraded performance from 12:54 AM to 1:19 AM**

### Updates

- **Resolved**  
  October 25, 2024 at 1:19 AM GMT-4  
  This incident has been resolved.

- **Monitoring**  
  October 25, 2024 at 1:12 AM GMT-4  
  We implemented a fix and are currently monitoring the result.

- **Investigating**  
  October 25, 2024 at 12:54 AM GMT-4  
  We are currently investigating this incident.