# PropelAuth - We're seeing an increase in connection timeouts – Incident details

### We're seeing an increase in connection timeouts

**Resolved**  
**Major outage**  
**Started**: November 17, 2022  
**Lasted**: less than a minute  
**Operational from**: 8:42 AM to 8:42 AM GMT-5

### Updates

- **Resolved**  
  November 17, 2022 at 8:42 AM GMT-5  
  This is resolved and we are no longer seeing connection timeouts.

- **Identified**  
  November 17, 2022 at 8:24 AM GMT-5  
  We have a fix identified and we are seeing a decrease in timeouts.

- **Investigating**  
  November 17, 2022 at 7:46 AM GMT-5  
  We are currently investigating this incident.