PropelAuth - We're seeing an increase in connection timeouts – Incident details

We're seeing an increase in connection timeouts

Resolved
Major outage
Started: November 17, 2022
Lasted: less than a minute
Operational from: 8:42 AM to 8:42 AM GMT-5

Updates

• Resolved
  November 17, 2022 at 8:42 AM GMT-5
  This is resolved and we are no longer seeing connection timeouts.

• Identified
  November 17, 2022 at 8:24 AM GMT-5
  We have a fix identified and we are seeing a decrease in timeouts.

• Investigating
  November 17, 2022 at 7:46 AM GMT-5
  We are currently investigating this incident.